Optimum
Internet Service ProvidersHours:
378 East Fordham Road, Bronx NY 10458 Hours
About Optimum
Optimum offers an exceptional customer experience, marked by friendly and helpful staff. Many reviews highlight the outstanding service provided by employees like Brandon, Kevin, and Melvin Bernandez, who are known for being patient, attentive, and knowledgeable. Customers appreciate the quick and efficient service, often completing their visits in just a few minutes, thanks to the pleasant atmosphere and the helpful kiosk for self-service. The store itself is described as modern and well-organized, creating a welcoming environment that stands out from typical corporate stores. Reviewers express gratitude for the staff's support, especially when resolving issues, such as billing concerns. Overall, Optimum is recognized for its excellent customer service, making it a reliable choice for those seeking assistance with their services.
Most Recent Reviews
August 2026
The manager is extremely knowledgeable about the services they provide. All employees were well dressed and polite.
August 2026
Yobelyn was very nice and helpful with my transaction. She took care of my initial need efficiently. Perfect customer service store level.
August 2026
Marcus was amazing 😍 10/10 experience! Took his time and was very patient with me.
More Comments(79)
You May Also Like
0.11 miles
T-Mobile Cell Phone Store, Mobile Phones0.18 miles
Verizon Cell Phone Store, Mobile Phones
- Bronx, New York