Optimum
Internet Service ProvidersHours:
378 E Fordham Rd, Bronx NY 10458 Hours
About Optimum
Optimum offers an exceptional customer experience, marked by friendly and helpful staff. Many reviews highlight the outstanding service provided by employees like Brandon, Kevin, and Melvin Bernandez, who are known for being patient, attentive, and knowledgeable. Customers appreciate the quick and efficient service, often completing their visits in just a few minutes, thanks to the pleasant atmosphere and the helpful kiosk for self-service. The store itself is described as modern and well-organized, creating a welcoming environment that stands out from typical corporate stores. Reviewers express gratitude for the staff's support, especially when resolving issues, such as billing concerns. Overall, Optimum is recognized for its excellent customer service, making it a reliable choice for those seeking assistance with their services.
Most Recent Reviews
May 2026
I like optimum service but only one thing bill is too high
April 2026
I went into this optimum store not too long ago and Brandon helped me out. He’s super nice, patient and attentive. He made everything smooth for me. Definitely great customer service. Ask for Brandon next time!!
March 2026
Great place to do business 👨💼. The workers are very nice. And the service is excellent.
More Comments(56)
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