Verizon offers a mix of services and experiences for its customers. Many appreciate the ease of online ordering and locker pickup, which allows for quick visits to the store, though parking can be challenging. While some customers find the in-store service satisfactory, others have expressed frustration with customer service response times and connection issues. The staff, particularly a manager named Ana, received high praise for their knowledge and assistance, making a significant positive impact on customers' experiences. The store provides convenient bill payment options and maintains a clean environment. However, the small size of the location and limited services, such as an out-of-service wheelchair lift, have been noted as areas for improvement. Overall, Verizon is seen as a reliable option for phone and internet services, but there are aspects of customer service that could be enhanced.
Shiara was awesome and VERY helpful. Thank you Shiara 🫶🏾🫶🏾
February 2026
Dani was so great, he helped me get a new phone and took his time to explain everything.
February 2026
Shiara treated me very well with what I needed help with . She's treated me with respect and great service she gave me. Every time I come in she's attentive and ready to help. Thank you again Shiara!
