The USPS location at 5951 Riverdale Avenue in the Bronx provides prompt and efficient passport services, which are highly recommended. While some experiences have been better recently, there are reports of previously rude employees who argue with simple requests. Some customers note they can always count on this post office for emergency orders, but wish certain workers would stay off their phones. Service problems are sometimes attributed to customer incompetence, which holds up the line for others seeking assistance.