Acura of Brooklyn is highly praised for its excellent customer service and professional staff. Customers appreciate the smooth and easy car buying process, especially when assisted by staff members like Ellen Song and Mohammed Alam. Ellen made the experience simple and stress-free, helping with everything from choosing a vehicle to arranging home delivery, ensuring customers feel valued and well taken care of. The dealership offers a clean and well-maintained selection of vehicles, including certified pre-owned cars that look brand new. Mohammed Alam is recognized for his helpful, respectful, and informative approach, making it easy for customers to compare different models and get the best deals on new cars like the RDX and MDX. For service appointments, customers recommend Eric G for his professional and attentive handling of their vehicles. He ensures timely and accurate service, keeping customers informed throughout the process. Overall, Acura of Brooklyn is described as a dealership that prioritizes customer satisfaction, providing friendly service, professional staff, and a seamless experience whether buying a new or certified vehicle or getting maintenance done.
Mohamad was a great help and very understanding over the whole process and made sure I got what I wanted.
September 2026
Rafael was great and very attentive. He explained every part of the process. I also was in and out within an hour like he promised! Thank you Acura of Brooklyn!
September 2026
Thank you so much to Joseph for helping me getting my Honda civic!!!
