Ashley Store provides a very good to wonderful customer experience. The staff are friendly, helpful, patient, knowledgeable, and professional. They listen to customer needs to find perfect furniture, explain details, and assist with purchases both in the showroom and online. The delivery service is also seamless, careful, and respectful. Customers report being happy and satisfied, giving the service a 5-star rating and recommending the store to everyone.
Diandra and Kevin were great! Ended up finding a few pieces online that weren't shown in the showroom, and they helped me add those to my purchase.
February 2026
The experience with Mr Basher was wonderful. He helped us find the best furniture that suits us well for our apartment. They are very friendly and helpful with everything we need and I recommend them to everyone. Industry city Ashley furniture in Brooklyn.
February 2026
Very good experience at this location with all the service people I interacted with. They listened to what I was looking for and found me the perfect couch. Thank you, Jennifer, John, and Imani!
