The AT&T Store in Brooklyn provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers appreciate the friendly and efficient service, often highlighting the helpfulness of the staff, including new hires. The store is known for its convenient hours and location, making it easy for customers to stop by while running errands. Reviewers commend the staff for their patience and expertise, especially in assisting with upgrades and resolving issues quickly. Many have experienced better service in-store compared to online support. The store also features appealing decor, enhancing the shopping experience. Overall, the AT&T Store in Brooklyn is recognized for its excellent customer service and convenient offerings, making it a reliable choice for mobile needs.
Shandell is absolutely fantastic. She offered such attentive, efficient customer service- especially with multiple customers requiring her expertise at once. She was so knowledgeable and made my experience so easy!
February 2026
Had a positive experience at the Fulton st location w customer service rep Edwin. Walked in and was assisted right away. Walked out 15 mins later w my issue resolved.
February 2026
Very professional and willing to help you the best way they can. Really satisfied very nice workers and very experienced.
