“Had screen replacements that needed to get done. The MacBook looks as if it was never broken. The service was fast and the customer service was nice. I highly recommend to other people.”
“Excellent service, they changed the display within an hour, they didn’t serve breakfast, the guys know their stuff, the prices were a pleasant surprise, I recommend it.”
11AM - 7PM
5100 Kings Plz, Brooklyn“mike is very professional with technology.We thought our ipad was destroyed but mike from street talk helped us bring it back to life.I WILL DEFINITELY COME BACK!!!! hopefully not for a broken screen”
11AM - 7:30PM
78 Nassau Ave, Brooklyn“Amazing customer service! Was in and out very quickly with a brand new iPhone. Very helpful with setting up my phone and gave me the best deal possible. Very patient, very efficient, and top notch customer service! Thank you so much for your help and guidance through the process!”
“I had a very unusual request to fix the wire for my cosmetic device. They fix it in 1 hour (very fast) which is great, you don't need to wait days for repair and it works great again. Great customer service and reasonable pricing! Thank you!”
11AM - 6PM
228 7th Ave, Brooklyn“Thank goodness these retail places still exist. Raza and Kevin were friendly and provided an amazing experience while my family and I switched over all our devices from Verizon (which had been a nightmare). So grateful for the staff here!”
“Mark and his team are wonderful people they help me with all of my problems and gave me great service with simple mobile. I will recommend this team and service with anyone”
11AM - 6PM
491 Myrtle Ave, Brooklyn“Very friendly service and clear explanations of the available products/options. Herman did a great job in guiding me through the process of signing up for a new phone plan. Will come back here and recommend my friends to go here for a new plan/device any time!”
“They have amazing quality product's! Shipping is as fast as it can be! Packaging is the most nice and high quality possible!Especially @Shulom - Our Customer service Rep. is amazing, friendly and helpful with anything we needThe name says Everything,The # ONE SOURCE SUPPLIER For any retailer in this line!”
“Hernan is punctual, courteous, and professional. Truly a lifesaver and a real pleasure to work with! He will exceed your expectations every time!!He fixed my Galaxy S22 Ultra in record time. I got it back like brand new!!!”
11AM - 6PM
1157 Liberty Ave, Brooklyn“Great experience today. Herman was very helpful, transparent and knowledgeable about the issue I had regarding a plan. He fixed an issue within 10 mins that couldn’t be resolved with 3 separate visits to another AT&T site. Thank you Herman.”
“I had to get a broken phone upgraded today and worked with Desiree - she was so kind and helpful, the store was clean and comfortable, and I just walked away feeling great. I am so glad I went to this location and worked with her!”
“Tiffany was so helpful & sweet customer service was top tier & she answered all my questions in a timely manner will have more friends and family join the cricket community! I don’t like like the customer service on the weekends though I recommend going during the week.”
11AM - 5PM
3152 Fulton St, Brooklyn“The are the best..great customer service ..the take their time and does everything very neatly ..100% trusted ..the are the best in town ..I recommend that you try …”
“Today I met with the customer representative Shahid who was amazing and very cooperative. He always give you a smile if you ask him anything. Overall my experience was very good indeed.”
10AM - 7PM
8015 18th Ave, Brooklyn“Staff employees are very friendly and outgoing. The technicians are very experienced. They have fixed my phone motherboard and PlayStation console that still works. From what I hear, they have a variety of phone cases, fix variety of electronics, not limited to phones, PC and consoles. I would definitely recommend.”
“I went there today because my accounts being compromised and Lorena helped me fix the issue pretty quick while numerous other representatives in person and on the phone failed to do so. Keep Lorena Cricket! When there's a promotion available, give it to her! With more employees like her working for your company, many of the issues myself and others often encounter while doing business with you are far less likely to occur. ???”
11AM - 6PM
1921 Kings Hwy, Brooklyn“I wanted to assist a senior citizen in my neighborhood upgrade her service. After visiting the store and being advised to order an IPhone SE (similar to IPhone 6) and return to activate it, I did just that. I was assisted by Sarah who is extremely knowledgeable and patient. She patiently waited for my neighbor to locate her password and completed the activation of her service. I really appreciated her professionalism and wish more businesses could train others to develop this quality. Thanks again Sarah!!”
10AM - 8PM
913 Avenue U, Brooklyn“Once again they did what Apple couldn’t. U Cell Shop was able to restore my phone and data as if nothing had ever happened. Service was fast and I Recomended anyone that has problems with their phones to take it to U Cell Shop.”
11AM - 6PM
1232 Fulton St, Brooklyn“Tanya, the manager, was so incredibly helpful and kind. She really gave her full attention to the task at hand. I will continue with to business at this location, with her as well.”
11AM - 7PM
5100 Kings Plz Ste 2213, Brooklyn“As soon as you walk in you’re greeted which is great, they answer all of your questions thoroughly, I’ve also gotten a lot of cases from here before and they are great quality.”
“They were super nice. I came to get my phone back after repair and my sister came along because her screen protecter was stuck. They fixed it and it cost nothing. Small but great store”
11AM - 6PM
99 7th Ave, Brooklyn“I went in to turn in an old phone for the new iPhone — Mohammad was super helpful and clear with pricing, details, etc. Made the exchange super easy and stress free. Thank you!”
“Ordered products and received in timely matter. When reaching out about defective products there was slight delay due to a massive snow storm and limited staff in their location (Brooklyn New York).One of their representatives named Alex was very kind and helped talk through my options in order to make the situation right. He offered me a full refund for the product and any additional that have issues.Alex also informed me of other great products and ways to improve my e-commerce business. With this type of customer service I don't know why any one would buy else where!Thank you Alex!Will update if further pleasant/unpleasant encounters occur.”
11AM - 7PM
515 Fulton St, Brooklyn“I was sooo pleasantly surprised coming to this Verizon and being truly wowed by the experience. They made the process of getting a new phone unbelievably easy and worry-free. Fernando was the kindest and most intelligent customer service rep I think I’ve ever had the pleasure of working with. He answered all of my questions and made every decision easy.”
“Frank has always been great, but this time I had him scan my negatives for me. They came out beautifully. Couldn’t be happier with them! He used wetransfer to send them to me and I really appreciated the ease of that. Frank even went the extra mile to get the negatives to me in a rush before my move. Definitely give this business your money!”
11AM - 5PM
318 Utica Ave, Brooklyn“Amazing Customer Service! Everything got explained to me thoroughly and they repeated everything as many times as they needed with no problems so that I understood everything. I had a great experience and they were super helpful!”
“I noticed all the reps at this store to be well-trained and professional. We were seen by Chris who helped us upgrade our phones and switch over to ATT. This store is very well run. Do not bother with Verizon next door bc its an independent retail outlet with a bunch of pot heads (yes, the Verizon "authorized" retailer next door reeks).”
10AM - 9PM
5223 13th Ave, Brooklyn“I had the pleasure of interacting with Moisy from Verizon customer service today, and I must say, it was one of the most pleasant experiences I’ve had with customer support. Moisy was attentive, knowledgeable, and patient in addressing all my concerns. In an age where genuine customer service seems to be dwindling, Moisy stands out as a beacon of excellence. I appreciate the time and effort he dedicated to ensuring my issues were resolved. Thank you, Moisy, for setting a high standard and exemplifying what superb customer service looks like. Highly recommend!You can adjust the wording to better fit your personal experience if needed!”
“My friend referred me after I cracked my iPhone screen. It was easy to schedule an appointment and the repair took less than 2 hours. Also very happy with customer service.”