Capital One Bank receives positive reviews for its friendly and helpful staff. Customers highlight great interest rates and describe the team as problem solvers who assist with time-sensitive or difficult transactions. Specific experiences note employees who provide thorough, sensible help and go above and beyond with personal kindness, including small gifts. The Bensonhurst branch is mentioned as being helpful and not crowded. Overall, customers report being very happy with the service and their experiences at the bank.
The bank teller and bank manager were very helpful during my visit. Thank you, and good luck to you both!
May 2024
Very difficult to get another person on the account.
August 2023
I thank the bank employee Tatiana Veinblat, who helped us and explained everything sensibly. There would be more such employees in the bank as Tatiana!
