Everytime I came to Capital ONE at 6521 18th ave, brooklyn, NY location, the guy in the pitcutre always playing with his phone. Only have one window open and make people wait for a long line. I asked him why only one window open since there are many people were waiting on the line. And he responds "yes, we only open one... read full comment
I have been coming to this branch for years and no one told me that I had two joint accounts with my deceased husband'. When I went to the branch near Kings plaza that's how I found out.
atm needs to be in the inside, or at least have the option of one inside.Basically every other bank on 18th avenue from 64th street to 70 street has indoor atms.
This review would be a one star if not for the Uliana's phenomenal customer service. The first time I was told to wait over half an hour to close my account, which, I could not do as I was busy. However, the second time, Uliana serviced me and the transaction took less than five minutes.