February 2026
Absolutely ridiculous customer service. Their ATM only gives 100 dollar bills and they refuse to exchange it for 20s at the teller. Never heard of such a thing before. Avoid Citibank
November 2025
I came in this branch to ask about a car loan. The manager there explained how everything works, alternatives, and more than i had imagined.
January 2025
My husband went in to deposit a check made out to both of us and already endorsed by both of us. Rep wouldn't let him deposit it and gave him no recourse re:adding my name to the account. Implied that if I had changed my name it would be fine. Sexist jerk offered only to shred our check for us.
