February 2025
Banker missed appointments twice and finally when I able to talk to someone, just told me to call customer service. it felt like they just wanted to get rid of me rather than actually help with anything. Appalling customer service
September 2024
Man talk about Wait time smh, can they be any slower. Not sure but seems Citi has a bad trend going on there service. Harlem 116st location is the worst
March 2024
Terrible, the workers, especially Hispanics, scold Hispanic customers, if they ask something, they show their anger. Illogical,
