Citi is a financial services company offering digital banking, mortgages, personal loans, small business banking, credit cards, and wealth management. Reviews highlight a branch with remarkably helpful, courteous, and kind staff who provide genuine and empathetic service. Customers note that the bankers show sincere empathy and do everything they can to resolve issues. The atmosphere is described as personal and pleasant, with staff asking how customers are doing, which creates a more personal experience than is typical. Appointments are easy to set up online, and even when a scheduled representative is unavailable, coworkers step in to get things taken care of with ease. Many customers express strong loyalty, stating they know who they will bank with if returning to the area.
Always a professional yet exceptionally friendly staff especially Mr. Earl Allen and the greeter whose name at the moment escapes me. The ambiance is always very nice and the place is always clean and spotless.
September 2025
Saturday just one teller on counter, line 10 people, everyone else bank employee just looking besides go to counter and serve castomers no chance get service from 12.00 to 14.00 before closing time
July 2025
Shout out to Manana! She resolved all my issues with my account
