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September 2023
Made appointment with a banker. He didn't show up. Didn't bother to cancel or communicate with me. Just didn't show up. I took off work. Took the subway to the branch. Only to not have my time or concern taken seriously.
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August 2022
Stay away from this branch. Representative tried to insist that because there was an email address that it was an "online business" inconsistent with Citibank risk policy. Both Rep and manager arrogant and inexperienced. There are much better branches.
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June 2022
The supervisor James Fils-Aime was rude and disrespectful.
