This CVS is generally described as a well-run store with a constant manager presence. The store is very clean. Most employees are polite, helpful, and friendly, with staff often going above and beyond to assist customers. The pharmacy staff is great, known for remembering names and medications. Customer service is typically friendly and professional, with lines that go fast. However, experiences can vary. One customer reported a very positive experience with helpful staff, while another described an unpleasant encounter where a security guard made them feel uncomfortable and profiled. During the pharmacy's 5-6 o'clock rush hour, some disgruntled customers have expected immediate service. Despite these instances, many recommend this location for household items, remedies, and personal care, noting it has improved over the years.
This pharmacy keeps claiming I haven't sent in my prescription and when I do they won't fill it. At this point, when I call them they hang up on me. I'm not sure if it's a demographic thing or what, but they give me the hardest time possible to get a medication.
December 2025
The team members at 218 Myrtle Ave, Brooklyn, NY 11201 were exceptionally helpful and consistently willing to assist. Regardless of how many questions I asked, they remained responsive, patient, and supportive throughout.
March 2025
The staff at CVS Myrtle Ave, is helpful and always professional.
