This CVS location is highly praised for its friendly and professional staff, especially the pharmacy team, who are helpful and knowledgeable. Many customers appreciate the store’s organization and cleanliness, with some noting it as their favorite CVS in the area. The pharmacy staff has been especially helpful with health needs, handling everything from routine medications to urgent requests and complicated billing. The customer service is often described as exceptional, surpassing other locations in NYC. One reviewer highlighted a staff member’s professionalism in unlocking items, while another appreciated the quick and easy passport photo service. However, some concerns were raised about the shopping carts being dirty and wet, which was seen as unprofessional. Overall, the store is recognized for good service, helpful staff, and a clean environment, making it a preferred choice for many customers.