FedEx OnSite, a convenient drop-off and pickup location within Duane Reade stores, offers a smooth and easy process for customers. While the service and staff are generally great, some reviews mention issues with specific employees being disrespectful. However, the manager is reported to be very nice. Despite some complaints, the majority of customers find the location to be efficient, with courteous staff who try their best to accommodate customers, even when facing staffing challenges. The pharmacy in particular is praised for providing good service. Overall, FedEx OnSite provides a safe and efficient option for package drop-off and pickup, with a generally positive customer experience.
