Kem Auto Center Inc. provides fast and efficient automotive towing and repair services. Customers report consistently fast service and good people who are helpful, professional, and calm. The company is noted for taking care of cars during repairs and for being available on weekends. In stressful situations, such as a flat tire late at night, their drivers provide careful and sensitive service, making customers feel safe and at ease by explaining every step. They are described as going above and beyond. The main criticisms are an over-collection of personal information with no concept of privacy and that some excellent employees do not work in all areas. Many customers express gratitude and state they will be coming back.
