This Hertz Car Rental location has closed

585 Dean St, Brooklyn NY 11238

About Hertz Car Rental

Hertz Car Rental at Brooklyn - Barclays Center offers a convenient location with a wide selection of vehicles, including luxury cars, SUVs, electric vehicles, vans, and trucks. Customers generally find the staff to be polite and helpful, with some employees going above and beyond, even after hours, to assist renters. The rental process can sometimes be slow, especially during busy times, and lines may form, so arriving early is advised. While most vehicles are clean and in good condition, there have been instances where cars arrived with exterior dirt, dents, or tire issues, which caused minor inconveniences for some customers. Drop-off procedures are usually straightforward, but the location’s hours—opening at 8 am—limit late-night returns, leading to some drivers driving around or double-parking before opening time. Entry to the parking garage for foot traffic requires going around to Pacific Street and taking an elevator, which may not feel entirely safe or convenient. Some customers reported long wait times, with one mentioning a wait of over 45 minutes, but others noted quick and efficient service, even during holidays. Despite mixed reviews on the experience, many customers appreciate the location's accessibility and the availability of a variety of vehicles, making it a suitable choice for those needing a rental in Brooklyn.