Citizens
Citizens Bank,
BanksHours:
272 Brighton Beach Ave, Brooklyn NY 11235 Hours
About Citizens
Citizens at Brighton Beach aims to help customers bank better, offering services for various financial needs, including buying a house, paying for college, and smart debt management. With around 1,100 branches and 3,100 ATMs across 15 states, the bank also provides online services through its mobile app and customer contact center. Customer experiences at this branch vary. Many praise the employees for their polite, professional, and attentive service, highlighting the pleasant atmosphere during visits. However, some customers report poor customer service, citing unhelpful staff interactions during simple transactions, like exchanging money. These mixed reviews suggest that while some enjoy exceptional service, others have encountered issues that affect their overall experience.
Most Recent Reviews
December 2020
Great service, excellent products, pleasure to work with.
June 2020
Very friendly and knowledgeable staff. Have 2 business accounts with investors and if there are ever any issues they are always there to help. Branch manager is friendly and nice guy always on top of things whenever you need him.
June 2020
Great service, excellent products, pleasure to work with.
More Comments(16)
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