JCPenney is a large retail store offering a wide range of apparel, home goods, and beauty products. Since 1902, it has provided customers with style, quality, and value. The store features clothing for kids, men, and women, along with footwear, jewelry, accessories, and more. Customers can enjoy free shipping and curbside pickup, making shopping convenient. The new JCPenney Beauty section offers skincare, makeup, and deals from well-known brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. The store in Brooklyn, NY, stocks popular national brands such as Adidas and Levi's, as well as private labels like Liz Claiborne and Worthington. Reviews highlight positive experiences with helpful staff, fast lines, and good sales, especially when returning online orders or shopping for specific items like dress pants. Many appreciate the store’s prices, quality items like towels, and the variety of options. Customer service is generally praised, with staff available to assist and efficient pickup processes. However, some negative encounters include a rude security guard who was unhelpful with coupons, and concerns about store cleanliness, particularly in the shoe section. Overall, JCPenney is valued for its selection, affordability, and friendly service, though attention to staff behavior and store organization could improve the shopping experience.
I’ve been a loyal customer of this JCPenney store since its opening. The friendly and helpful associates make shopping a pleasant experience. The store is always well-stocked with the merchandise I’m looking for. I particularly enjoy the coupons; JCPenney offers unbeatable prices, with great quality products.
March 2025
Spring sale time pick up good items dresses and blouses.
January 2025
It was good I got the clothing items I needed. Nothing like shopping in store.
