Metro by T-Mobile, located at 917 Coney Island Ave, is recognized for its exceptional customer service and friendly staff. Customers appreciate the helpful team that goes above and beyond to resolve issues and provide insight into prepaid plans. Many have switched from other carriers due to the positive experiences at this location. The staff is noted for being patient, kind, and willing to assist with any problem. With a range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus, Metro by T-Mobile is an excellent choice for those looking for reliable service. For inquiries, customers can call (718) 941-4111 or visit the store.
Excellent service. Very professional, friendly and efficient. Big shout to HASAN for being awesome at his job. Recommended 10/10 for everyone who expects top-notch customer service in this particular branch.
February 2026
Great experience! Neal, Kevin, and Hassan make an excellent team. Very helpful and knowledgeable. The hours are great too. Thank you again for all your assistance!
January 2026
It's absolutely fantastic. Both people working in this store worked together to get me a new phone at a very nice price and to quickly transfer all my date from the old phone to new and to install the screen protection. The service was great and the people very nice! Everything was fantastic. Thank you!
