Metro by T-Mobile at 560 Remsen Ave offers excellent prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers experience friendly and knowledgeable service from staff who are polite, patient, and understanding. The team is dedicated to helping with billing issues, email problems, and providing great customer care. Many reviews highlight the staff's genuine kindness and willingness to go the extra mile, making it a highly recommended location for purchasing phones and resolving service concerns. Overall, the store provides a positive experience with attentive service and quality products.
Awesome experience in this store. I highly recommend this store
December 2025
I stopped by the phone store at 560 Remsen today and was extremely impressed with the service. The representative who helped me was polite, knowledgeable, and greeted every customer with genuine kindness. He made sure my reason for visiting was fully taken care of. Great customer service overall, definitely recommend this... read full comment
November 2025
Good service at the store very polite and kind resolved my problem
