Pandora Jewelry, located at 5100 Avenue in Brooklyn, NY, is known for its beautiful jewelry crafted from recycled gold and silver, allowing customers to express their love and unique style. The store offers a variety of products at accessible prices and is committed to sustainability goals, including reducing greenhouse gas emissions. Customer experiences at this location have been mixed. Many shoppers have highlighted the exceptional service provided by specific staff members like Mariya and Jessica, who are noted for their kindness and understanding. These employees have gone above and beyond to ensure a positive shopping experience, making customers feel valued and unhurried. However, some reviews mention issues with long wait times, particularly during busy periods, such as the holiday season. Customers have reported waiting nearly an hour for pick-up orders and have suggested that the store needs better organization and more staff to handle the influx of shoppers. While some employees have been praised for their professionalism and politeness, others have been criticized for their attitudes and sales tactics. Overall, while Pandora Jewelry offers beautiful products and some outstanding customer service, improvements in management and staffing during peak times could enhance the overall shopping experience.
Pandora at Kings Plaza has such a beautiful collection of jewelry! The staff especially Essy is attentive and made it easy to find the perfect piece. Highly recommend!
January 2026
Neatly organized store. Bought 2 rings. Thank you Michelle S. for your assistance and happy new year!
May 2025
Love this store Love the fine pieces great customer service.LOVE IT LOVE IT LOVE IT!!!!!!
