Pep Boys at this location offers expert tire services and comprehensive auto repair, including oil changes, brake repair, and battery replacement. The staff is often described as prompt, courteous, professional, and fantastic, with service noted as excellent and reliable. Technicians can provide same-day service, completing jobs like a battery replacement very quickly. However, experiences can vary. Some customers report issues, such as new, extremely loud noises appearing after a service or a vehicle being returned with scratches. While one specific problem was later resolved, such incidents can lead to distrust. Additionally, some customers feel the prices to fix a car are too high, advising that one must watch the work closely. Overall, while many receive good customer service, there are mixed reports on the consistency of the work quality and the value for money.
I was waiting awhile when I asked how much longer it would be since I had a 1p appt. It was then they explained there was a wait and once I explained I may need to leave, they were accommodating and was able to service the vehicle within 15 min. I must say the staff was extremely nice and apologetic.
August 2026
Jay, the new store manager and his staff are amazing. Had a flat tire this past saturday and they were very busy but they got me in and out within an hours time. I will definitely be coming back for future repairs. Thanks Jay for an amazing experience.
August 2026
Great experience. Can be a lil hetic at times but well managed.
