Rite Aid is a well-located drug store chain known for its pharmacies and health and wellness products. Customers appreciate the hours of operation, which, while not 24 hours, still allow for late-night shopping convenience. The staff is recognized for being friendly and helpful, often going the extra mile to assist customers. However, they face significant challenges in their daily work. Unfortunately, some customers exhibit rude behavior, which creates a difficult environment for the staff. The store has experienced incidents of theft and hostility, leading to concerns about safety and customer treatment. Customers have noted that interactions can sometimes be tense, with some individuals being irate for no clear reason. Despite these challenges, the employees strive to maintain professionalism and uphold the Rite Aid brand. The community's issues sometimes spill over into the store, making the work environment tough for the staff. Many loyal customers express sympathy for the employees, recognizing their efforts to provide good service despite the challenges they face. Overall, Rite Aid aims to be a supportive place for health and wellness needs, but the atmosphere can be influenced by external factors.
Awful customer service at the pharmacy department. No wonder they are closing down shop from April 20th 2025. They served this community for a long time! The general store employees are nice. But the pharmacy dept/employees are just not good.
March 2025
Have a question or a problem with your medication? Trying to check for a product before you come to the store? Too bad! No one at this pharmacy EVER answers the phone and this store probably doesn’t carry any product you’re looking for anyway.
March 2025
If I could give it 0 stars I would. I had a toothache and went to get some medication but the shelves were barred, even the locked shelves. The store is practically empty and the workers basically act like they know nothing. A pharmacy with no medications makes 0 sense.
