Rite Aid is a prominent drug store chain known for its extensive selection of health and wellness products, pharmacies, and photo printing services. The store's dedication to serving the community is evident in its goal to offer engaging experiences and meet customers' unique needs. Many customers appreciate the variety of products available, making it convenient to find everything they need in one stop. However, experiences at this location can vary. Some customers have reported excellent service, particularly from a standout employee named Theresa, who is praised for her knowledge, care, and willingness to assist customers with their purchases and rewards accounts. Her positive interactions have left a lasting impression on shoppers. Conversely, there have been concerns regarding customer service, particularly an incident involving an employee named Mr. Smith, whose behavior was perceived as unkind and intimidating. This incident highlighted the importance of employee training and the impact that individual actions can have on the store's reputation. Overall, customers value Rite Aid for its product selection and community role while hoping for improvements in customer service. The store's commitment to health and wellness continues to draw in shoppers, but the experiences shared reveal a need for consistent kindness and support from all employees.
There Pharmacy is really bad they are always late on the medication and want you to come back the next day.
March 2025
Don’t even come here. They have nothing like a jail. Don’t even ask for things in the glass, they will make you wait 20 min for someone to FEEL like coming.
September 2024
The Rite Aid Pharmacist that is located at Pitkin Avenue is horrible. They are rude and they don’t like to answer the phone.
