I work in customer service - never trust a place that’s empty even on a weekday. Went to consign a few things and was talked at - the consignment associate was pretty patronizing, hope I sell but probably won’t be back.
June 2023
DO NOT CONSIGN AT ANY REAL REAL ! 1 star is even too much.They lost a balenciaga wallet of mine during consignment back in February and I am still here May 2023 running after it with customer service! nobody has been able to help me so far, after 5 months. Please do not contribute to this horrible business
June 2023
Unresponsive and poor customer service online and in stores. Charged for items then cancel orders without telling you and continue to ignore your concerns when you try to follow up about order issues. Would strongly discourage wasting your time and money with the company.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 24 million members. Buy & Sell bags, jewelry, and clothing from designers like Chanel, Gucci, Louis Vuitton, and Prada.
With 12 retail locations across the US, visit us and enjoy our full suite of services: shopping, consignment, free valuations, personal styling, and earn $25 off your first purchase in-store.