The UPS Store #3678 in Brooklyn is a locally owned business that provides a variety of services including packing, shipping, printing, notary, shredding, and faxing. Customers appreciate the knowledgeable and respectful staff who greet them upon arrival and thank them when they leave. Many reviews highlight the kind and helpful nature of the employees, making the experience pleasant. Although some customers find shipping prices to be high, others note that service has improved recently, and the overall experience is positive. While there can be long lines due to understaffing, most customers leave feeling happy and satisfied with their visit.