The UPS Store in Brooklyn offers expert packing, shipping, printing, and mailbox services. It is locally owned and operated with good store hours open seven days a week. Reviews consistently highlight its amazing and helpful customer service, with friendly and professional staff who are very informative. Employees go out of their way to accommodate customers, offer flexible options, and help save money. The process is easy and wait times are short. Customers feel welcomed and recommend the store very much, calling it the best they have ever patronized.
The service was fast and the employee was nice and welcoming.
March 2026
They are chronically understaffed, but the employees are helpful, efficient, and patient.
January 2026
The store was very clean and dealt with the line super fast! I was greeted when I came in and the worker David helped me do all my Amazon returns and even taught how to switch the code to the ups store code!