The United States Postal Service at 275 9th St provides reliable and affordable mail and package delivery to millions of addresses across the country. Customers appreciate the friendly and professional staff, with particular praise for a clerk named Ms. Yen, who made a passport processing experience enjoyable and efficient. Reviews highlight the quick service, with many noting short wait times, especially when avoiding peak hours like lunchtime. The 4th Ave and 9th Street locations are both considered good, with the 9th Street location showing notable improvement. However, some concerns have been raised regarding a broken blue bin for packages, which has not been addressed for several months, and issues with the self-service kiosk. Overall, the staff's courteous attitude contributes to a positive customer experience, making this post office a convenient option for mailing needs.
Honestly, have only had good experiences here. Fast and polite.
May 2026
It's a post office! Better than many and the staff are very nice and helpful.
April 2026
My experience at this USPS facility was positive. I went there through a scheduled appointment for first US passport application and the two gentlemen working at the window were helpful and professionals.