The United States Postal Service location at 1205 Atlantic Ave provides reliable mail and package delivery alongside walk-in passport services. Customer experiences at this post office vary. Some note that service can be slow, with limited windows open. However, multiple reviews highlight exceptionally positive interactions with a knowledgeable and helpful supervisor. This supervisor is consistently described as professional, courteous, diligent, and committed to resolving issues, such as missing packages or mail pickup problems, even when very busy. These efforts have changed some customers' previously negative perceptions of the location. The office operates in a stable, standard way, with polite weekend staff and efficient early morning Saturday service. Overall, while operational speed can fluctuate, dedicated personnel provide secure and reliable assistance, creating positive and helpful experiences for many visitors.
They don’t even attempt to deliver our packages at our building and won’t ever leave a redelivery notice. This office simply refuses to attempt to do their job. No customer service on site. No effort or care in the world. Inspector General please close this office immediately.
August 2025
The older lady, Hossain, is carrying this branch on her back. She is always professional and helpful. The rest of them make an already tedious process more unpleasant by their rudeness. They also seem to be making things up about timings, and the mail storage is a mess.
August 2025
I received legal documents yesterday and the envelope had clearly been opened. Very concerning, considering the documents contained my social security number and other legal documents. Zero stars.