This USPS location at 344 Avenue U in Brooklyn is a convenient and generally well-regarded post office. It offers services such as mail and package delivery, with USPS managing over 30,000 retail locations nationwide. The staff at this branch are often described as nice, friendly, and willing to help, especially during busy times. Many reviewers highlight the quick and efficient service, particularly for passport applications, with some reports of completing multiple passports in about 10 minutes. The employees are diligent and fast, making the process smooth without unnecessary fuss. The staff also assist with issues like overseas shipments and paperwork, often at no extra charge. While the location is praised for its helpfulness and speed, some drawbacks are noted. The post office can get quite stuffy, especially during summer, as there is no air conditioning. The lines are generally manageable, with three windows open at a time, and there is no self-service kiosk available. Walk-in passport services are available, and in emergency cases, staff have been accommodating even without prior appointments. Overall, this branch is seen as one of the better USPS locations in the area, offering reliable, fast service and helpful staff, making it a preferred choice for many customers.
Terrible customer service!! Not responding to questions ignoring & ready to call other customer
June 2025
I've been calling this place for 3 days during business hours I work till 5:00 and no one answers the phone It's like no one wants to do their job to actually nuts
March 2025
Getting worse and worse. Dirty rude people and laziness.
