This USPS location at 344 Avenue U in Brooklyn is a convenient and generally well-regarded post office. It offers services such as mail and package delivery, with USPS managing over 30,000 retail locations nationwide. The staff at this branch are often described as nice, friendly, and willing to help, especially during busy times. Many reviewers highlight the quick and efficient service, particularly for passport applications, with some reports of completing multiple passports in about 10 minutes. The employees are diligent and fast, making the process smooth without unnecessary fuss. The staff also assist with issues like overseas shipments and paperwork, often at no extra charge. While the location is praised for its helpfulness and speed, some drawbacks are noted. The post office can get quite stuffy, especially during summer, as there is no air conditioning. The lines are generally manageable, with three windows open at a time, and there is no self-service kiosk available. Walk-in passport services are available, and in emergency cases, staff have been accommodating even without prior appointments. Overall, this branch is seen as one of the better USPS locations in the area, offering reliable, fast service and helpful staff, making it a preferred choice for many customers.
Absolutely horrible experience. 30 minutes I waited for my photo, non of them even helped. I can hear them inside the room laughing and On a phone call rather than DOING THEIR JOB. Never again!
August 2026
Why is the locations phone disconnected????????? I’m jumping through hoops to get my things properly delivered just for my call to be disconnected.
August 2026
Great service. The staff work quickly, professionally, and courteously.
