Victra, a Verizon Authorized Retailer in Brooklyn, NY, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff, especially Lynn, who is praised for her professionalism, friendliness, and helpfulness. She offers clear information about plans, devices, and accessories, making the experience comfortable and trustworthy. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories, along with device protection options. Staff members like Jay are also recognized for going out of their way to explain new features and recommend deals to keep devices safe. Even when issues like a SIM card problem arise, the staff remains diligent and offers cost-effective solutions, although some experiences with other stores may vary. Overall, this Verizon location is considered one of the best in Brooklyn, with a staff that strives to connect technology to life in a fun, trustworthy, and efficient way.
Dillaro was an amazing Verizon representative. He was patient and knowledgeable. I was so happy to have him. Helped me to upgrade my Samsung phone to a fold 6 series.
June 2025
The young lady was patient, professional, friendly. Love her personality
July 2024
Jay was so polite and patient. Thank you very much for your help. He helped me set up My Verizon.
