Victra, a Verizon Authorized Retailer in Brooklyn, NY, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff who assist with a wide range of devices, including phones, tablets, wearable technology, and accessories. Many reviews highlight the staff’s patience and willingness to go above and beyond, helping customers with purchases, discounts, and account issues. Staff members like Widnaud and Wil are praised for their professionalism, efficiency, and pleasant attitude, even when busy. Customers also commend the managers and staff for their class and dedication, with some mentioning specific employees who offered extra help or good service. Overall, Victra aims to connect customers with technology in a trustworthy and fun way, making sure each visitor leaves satisfied with their experience. The store’s helpful and attentive team makes it a popular choice for those seeking Verizon products and support.
Friendly and helpful staff that was able to solve my issue quickly.
July 2025
As a customer looking for proper service, dealing with Verizon can be a journey. Thus far I am pleased with the assistance I received in upgrading my unit. AI technology is not easy so it will take time.
July 2025
Representative that assists me was knowledgeable it took minute to complete my reason for having to come into the store.
