Verizon
Verizon,
Cell Phone StoresHours:
709 Grand St, Brooklyn NY 11211 Hours
About Verizon
Based on customer reviews, this Verizon store is known for great customer service. The staff, including Shaun, Kay, Himanshu, and Pritty, are described as extremely helpful, friendly, and knowledgeable. They explain all options simply and perfectly, helping customers find cheaper plans and set up services like wifi quickly. The team is professional, courteous, and easy to work with. One representative went the extra mile by setting up a return, fixing an account with billing, and setting up a new modem. Customers highly recommend this location and the team working there.
Most Recent Reviews
July 2026
Was in and out in 15 minutes with a new phone. Shawn handled everything like a pro, and was very knowledgeable. Ask for him when you go!
July 2026
Sergio was very helpful and did an excellent job helping me set up my phone. Super friendly staff.
March 2026
Great customer service!
Chose Verizon over AT&T and TMobile mainly because of great service in this store. Shaun and his colleague explained all options perfectly and had me on a new plan (cheaper than other providers) within 20 minutes - go here
More Comments(38)
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