Verizon
Verizon,
Cell Phone Stores
Hours:
709 Grand Street, Brooklyn NY 11211
Hours
About Verizon
Based on customer reviews, this Verizon store is known for great customer service. The staff, including Shaun, Kay, Himanshu, and Pritty, are described as extremely helpful, friendly, and knowledgeable. They explain all options simply and perfectly, helping customers find cheaper plans and set up services like wifi quickly. The team is professional, courteous, and easy to work with. One representative went the extra mile by setting up a return, fixing an account with billing, and setting up a new modem. Customers highly recommend this location and the team working there.
Most Recent Reviews
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November 2026
Shaun at this location was incredibly helpful and effective, thrilled I came into the store to sort out my service. Thanks again Shaun!!!!
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September 2026
Just bought a new phone at this Verizon store today. Greeted right away with hellos and how can I help you.
I worked with Maria and she was amazing. Very engaging and warm. She Answered all of my 1000 questions and made the interaction fun. With even some giggles. 🤪. Thank you!
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September 2026
I went in today to help get my friend a new phone. We ended up working with Shaun and he helped us out tremendously. Super informative and sweet, got everything sorted in a timely manner. Very happy with our experience, will be returning here any time we need service from Verizon in the future
More Comments(52)
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