Walgreens offers a wide range of services, including refilling prescriptions, shopping for health and beauty products, and printing photos. The pharmacy hours are Monday to Friday from 9 am to 1:30 pm and 2 pm to 7 pm, Saturday from 9 am to 1:30 pm and 2 pm to 6 pm, and Sunday from 10 am to 1:30 pm and 2 pm to 6 pm. Customers have reported mixed experiences at Walgreens. While the pharmacy is generally fast, some locations, such as the Church Avenue and Utica store, have experienced long waiting times and understaffed pharmacies. Customers have noted that the pharmacists are often stressed and overwhelmed, making it difficult for pharmacy technicians to answer questions. The store staff, however, have been praised for their excellent customer service, with employees like Zyoni Magnus and Brianna providing kind, patient, and reliable assistance. One common complaint across multiple reviews is the need for self-checkout options. Customers have reported horrendous lines due to a lack of cashiers, and believe that adding self-checkout machines would help alleviate this issue.
This pharmacy really needs more staff, I stood on line for 12 minutes to pick up my prescription and they allowed 2 Uber drivers pick up their orders, the pharmacist said that they're only picking up, but at the pharmacy most people are only picking up
June 2024
Steve in the Pharmacy Department is so helpful. Best experience I've ever had with a Walgreens staff member.
January 2024
Calling here will take hours before anyone answers (maybe) 2 calls ahead of me and over an hour waiting on phone for someone to pickup and put call back on hold.
