William Barthman, established in 1884, is a well-known retailer of the world's finest watches and jewelry in New York City. Customers appreciate the friendly and attentive staff who make shopping experiences enjoyable and memorable. Many reviews highlight the excellent customer service, with staff members like Maria, Rita, and Steven going above and beyond to help find the perfect gift or watch, often making customers feel truly valued. The store offers a great selection of watches and jewelry, and customers have noted that their purchases are received promptly, sometimes even sooner than expected. Recent renovations have refreshed the store's look, adding to the inviting atmosphere. Customers also enjoy the personal touches, such as gifts and building relationships with staff. Overall, William Barthman is praised for its top-tier service, attention to detail, and warm hospitality, making it a trusted location for those looking to find special pieces and have a great shopping experience.
Terrific experience shopping here. I have bought myself and father a watch from here. 10/10 service.Iman is a sweetheart and will do whatever needed to ensure customer satisfaction, while the young gentleman, Jerry Natkin, does everything in his power to streamline the process and guarantee you will be leaving with a smile.
June 2024
Rita and her team have been nothing but great to me and I would like to thank them all. It’s my first official piece from the AD and they made my experience great. Thank you for the amazing gift. I am a pen collector so I will cherish this pen greatly!
May 2024
Very nice, patient and attentive salespeople. A good experience buying a watch.
