The AT&T Store in Tonawanda offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The staff at this location is frequently described as friendly, helpful, knowledgeable, polite, and professional. Customers report that associates provide exceptional service, making processes simple, quick, and easier than expected, often going above and beyond to assist with claims, trades, purchases, and data transfers. The service at this Sheridan Drive location is noted as pleasant and superior to other stores. While inventory can sometimes be disappointing, the overall experience is highly recommended by customers.
Very helpful and knowledgeable. Also very professional. Answered all my questions. They were also patient with me. Thank You
May 2024
Excellent! I was in store the other day to learn more about the device protection that I had purchased. Jessica helped me file a claim on the spot for my broken phone. Simple and quick! The staff at this location is always friendly and helpful when I stop in.
December 2023
I just wanted to give a shout out to associate Lisa S. She assisted me last year with getting phones for both of my children and her service was so exceptional, that I returned recently to purchase an additional phone from her. She is knowledgeable, polite, and professional. Definitely an asset to your team!
