AutoZone Auto Parts on Main St in Buffalo, NY, is a top retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the exemplary service from staff members like Eric and Kawika, who are known for their knowledge and efficiency. Many reviews highlight their willingness to assist, with Kawika going the extra mile to help customers find the right parts and even install them quickly. The store is noted for its friendly staff and convenient location, making it a go-to spot for quick fixes. However, some customers have experienced issues with online orders and found the store a bit chaotic. Despite this, the overall customer service is rated positively, with many expressing a desire to return based on their experiences. AutoZone offers a reliable selection of products and helpful assistance for car maintenance needs.
If you want the best service at AutoZone, this is the place to go. The manager, Cameron, is incredibly helpful, kind, and humble. He goes out of his way to assist customers, ensuring they have the best experience. Managers like him truly make a difference and create a welcoming and supportive environment.
March 2025
Bought a new battery here for a Toyota and they changed it for us. Also bought a lithium battery jump starter and used it successfully 4 times on the old battery.
February 2025
Great service! The whole staff is friendly, but recently Kavika (sp?) was super helpful, and even took the time to show me how to do something when I asked. Bonus, it's a convenient location, so I always go here for a quick fix and a friendly hand.
