Buff City Soap in Buffalo, NY, offers a variety of handmade, plant-based products crafted daily with natural, gentle ingredients. Their range includes fragrant bar soaps, bath bombs, body butters, beard oils, shave bars, laundry soap, candles, and wax melts—each designed to indulge the senses without harsh chemicals, phthalates, or parabens. Customers are welcomed into a friendly and helpful environment, where staff members like Bri and Tori provide excellent service, answer questions, and often go above and beyond with samples and assistance. The store is praised for its welcoming atmosphere, with many noting the kindness and positive attitudes of the employees. Events like birthday parties are also hosted here, with staff ensuring everything runs smoothly and guests have a fun experience. Visitors appreciate the quality of products and the caring staff, making it a favorite local spot for both shopping and special occasions. Some suggestions for improvement include clearer labeling of prices and scent descriptions for soaps and bath bombs. Overall, Buff City Soap offers a delightful experience with luxurious scents, seasonal offerings, and a focus on natural ingredients, making every visit a chance to enjoy handcrafted products that make life smell wonderful.
Had an online order shipped to my house and had a bad experience with the shipment from rochester. Careless packing and tape job. Lost most of my shipment in transit. This store went above and beyond to take care of my order when they didn't need to. I truly appreciate them and all they did. Thank you.
July 2024
We had my daughter’s birthday party here and can’t say enough good things about it! Brionna and her staff went above and beyond! The entire party ran smoothly and the girls had so much fun!!! I highly recommend a birthday party here!
May 2024
Bri and Tori were so kind and so helpful! It was my first time there and I will be returning as long as Bri and Tori are there! Thank you again! Wonderful store, products and staff! ?
