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March 2024 by Mark Williamson
Enjoy the experience
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February 2024 by Ashley Connelly
My skin has never looked or felt better since I started using this brand! The shower oil is LIQUID GOLD.
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August 2023 by Elizabeth Wickham
Drove all the way here from the location on Niagara Falls because we were told they had the entire pumpkin spice bundle (the candle, the pumpkin spice bath bomb and shower fizzy). We even called to verify and was told on the phone that they had it all and plenty of them. Once I got here, found out they only had the candle and bar soap. Nothing else. I really liked this place. But I’m done. I’m not gonna be lied to like that and continue my business with them. Needless to say, I’m disappointed. I’ll take my business back to Lush.
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July 2023 by Jessica P
Great selection of soaps and bath bombs!
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December 2022 by Kieran M
Great smelling soaps and loyalty programs.
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December 2022 by Erin K
Employee was helpful and wrapped my items up. I thought I would give them as a gift and support a local business. I did notice the soaps don't seem to have a distinct scent. Many of soaps smell like nothing. The prices are not clearly labeled. I shouldn't have to search for it. Put some labels up by the bathbombs with what scent they are and how much they cost. No labels or price on the sampler gift set of bar soaps, etc.
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November 2022 by Brooke Z
Got a flyer in the mail that said “first 50 people in the store on 12/11 get free soap for a year.” I pull up at 9:45am even though their hours are posted as opening at 11:00am, walk in and am informed that they actually opened at 9:00am and I missed the window of time to get free soap for a year. Great. Not that I’m too broken up about it, though. None of the soap (of the ones that were strong enough to be smelled in the first place) actually smelled very good at all. There was not a whole ton of scent variety either. The icing on the cake was the harassment from the workers. No hate to them personally as I know it’s what they’re told to do, but I was the only person in the store for the full ten minutes I was there, and was approached by at least 5 different workers trying to upsell me and ask if i needed help finding anything. Each one also pressured me numerous times to scan a QR code that opted me into marketing communications, and I was pressured again to scan it at checkout. Overall probably one of the least pleasant shopping experiences I’ve ever had.
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September 2022 by Spencer Meara
The lady helping today was extremely nice and informative
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September 2022 by Marisa A Brumfield
I love all of their products and staff is so extremely friendly.
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August 2022 by Bob Marth
Great soaps and laundry detergents - yes even for men
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August 2022 by Kelly S.
Love this place! All of the products are wonderful. I love the laundry detergent, the dry oil and the bar soaps the most. I don't think you can go wrong with any of their scents or products. Took my niece to a bath bomb class. It was well done and she enjoyed it. These products are also great for gifts!!
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July 2022 by Julie MacDonald
We held a 15th birthday party for our daughter and the girls had a blast making bath bombs! Marybeth and her team did an excellent job making sure everything was perfect, and all set up for an amazing day. Highly recommend Buff City Soap for any fun occasion with friends!! Thanks again!!❤️❤️
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June 2022 by Olivia W.
Small misunderstanding on my part, they're not a local shop which was slightly disappointing, but they have a good selection of handmade products. If you can't get to Lush, this is a great alternative :)
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May 2022 by Jenna Rae
Bath bombs were so oily I slipped getting out of the bath tub and it left a gross purple ring around the tub
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May 2022 by Lynnette Paton
Loved the shop. Staff was very helpful. Purchased soap, the bag for the soap, and laundry detergent. The laundry detergent smelled excellent but doesn't go far for the price. The soap is excellent but definitely recommend buying the bag.