Family Auto of WNY Inc and Repair is a family-owned and oriented business known for its great services and great prices. Customers describe the mechanics as professional, kind, and very reasonable, taking pride in doing a great job. Work is explained exactly and done just like explained, with no surprises. The business is noted for being a straight forward, honest car dealer. Many reviews highlight how the staff goes above and beyond. In one case, for a family stranded from Canada, they provided exceptional help, including towing assistance, personal rides, and working on a Saturday to fix the vehicle, delivering it back to the customer. The service is described as impeccable, making customers feel they are in good hands and not at risk of being ripped off. They are known to work with a customer's budget and help however they can. The experience is consistently positive, with work often completed fast, sometimes the same day. Customers feel at home and praise the exceptional customer support, strongly recommending the business. Reviews conclude it is literally the best case in a worst-case scenario and not your average used car dealership, earning a 10/10 recommendation.
Ron is absolutely amazing every time I bring my car there he gives me the best prices around and I leave with my car feeling like a brand new car truly the best around
March 2026
Things are done in a timely fashion great work and will fix it right good prices also
January 2026
Amazing!!!!!! Ang and Ronnie are great and that's high praise coming from my people hating self. Fair prices for solid work 🖤
