Fleet Feet Buffalo is a well-regarded local business that provides excellent customer service and expertise in finding the right footwear for their clients. The staff is described as fast, efficient, knowledgeable, and friendly, with no pushy sales tactics. They take the time to properly analyze customers' feet and walking patterns, offering a range of options to try on and compare. This personalized fitting process is free and available to all, even without any obligation to purchase. Customers, including older adults and new mothers, have praised the staff's ability to identify their specific needs and find the perfect shoes, whether for running, walking, or general daily use. The selection focuses on higher-quality brands, but customers appreciate the good return and exchange policy. Overall, Fleet Feet Buffalo is known for its commitment to providing a pleasant, informative, and helpful experience, ensuring customers leave satisfied with their footwear choices.
Fast, efficient, knowledgeable, and nice I have plantars in both feet and prior injuries, but I didn't have to try on every pair because they knew the options to grab
September 2024
Painless returns. Friendly and helpful staff. Clean store. Great selection and fitting process!
August 2024
Very helpful and friendly staff. They are not pushy at all, genuinely there to help you find what you are looking for. Very pleasant experience each time I go!
