Fleet Feet Buffalo is a well-regarded local business that provides excellent customer service and expertise in finding the right footwear for their clients. The staff is described as fast, efficient, knowledgeable, and friendly, with no pushy sales tactics. They take the time to properly analyze customers' feet and walking patterns, offering a range of options to try on and compare. This personalized fitting process is free and available to all, even without any obligation to purchase. Customers, including older adults and new mothers, have praised the staff's ability to identify their specific needs and find the perfect shoes, whether for running, walking, or general daily use. The selection focuses on higher-quality brands, but customers appreciate the good return and exchange policy. Overall, Fleet Feet Buffalo is known for its commitment to providing a pleasant, informative, and helpful experience, ensuring customers leave satisfied with their footwear choices.
As I’ve gotten older and lost significant weight, I feel the sneakers I was choosing never fit quite right. Jules was amazing! She helped me to find the perfect sneaker for my feet. Thank you, Jules!
August 2026
extraordinarily competent and professional customer service
July 2026
Attentive customer service. Friendly knowledgeable staff. Computer Aided foot analysis ensures a good and comfortable fit.
