Fleet Feet Buffalo is a well-regarded local business that provides excellent customer service and expertise in finding the right footwear for their clients. The staff is described as fast, efficient, knowledgeable, and friendly, with no pushy sales tactics. They take the time to properly analyze customers' feet and walking patterns, offering a range of options to try on and compare. This personalized fitting process is free and available to all, even without any obligation to purchase. Customers, including older adults and new mothers, have praised the staff's ability to identify their specific needs and find the perfect shoes, whether for running, walking, or general daily use. The selection focuses on higher-quality brands, but customers appreciate the good return and exchange policy. Overall, Fleet Feet Buffalo is known for its commitment to providing a pleasant, informative, and helpful experience, ensuring customers leave satisfied with their footwear choices.
Awesome service, would definitely recommend to anyone. They take a scan of your feet and i found out I’ve been wearing a half size too big for years. Jules was great at finding me the best shoe and was really patient and informative. Really happy something like this exists!
May 2026
Tim was fantastic and knowledgeable. He helped size my feet and pick the right shoe to fit me. I was buying the wrong size running shoes this entire time. Thankful I went in to Fleet Feet yesterday. Thank you Tim.
May 2026
Very knowledgeable staff. They definitely know how to get u a correct sneaker.
