The Goodwill Store & Donation Center on Delaware Avenue is considered one of the best thrift stores in the area. The store is described as always clean and well organized, with a sizable array of items. Shoppers find tons of unique vintage and new items, with specific praise for the women's clothing section and the book and decor selections. It is a favorite for treasure-hunting where customers rarely leave without finding something to buy. Multiple reviews highlight the wonderful, friendly, and helpful customer service from the staff, who are noted as kind, sweet, patient, and professional. The experience is made easy by this super friendly crew. Some notes mention the new building has a strong mold smell, which can affect those with allergies. Pricing receives mixed feedback, with some items and prices seen as good but others considered higher than expected. There can occasionally be a wait at the checkout if the desk is unattended. Overall, it remains a solid and decent place for specific finds.
PRETTY SICK HOMEGOODS AND MEDIA SECTION. NICE AND CLEAN ?
May 2024
This is one of the best thrift stores in WNY, if not America. Caroline, Darlene and the crew do a great job keeping the store organized and clean. We find tons of unique vintage and new items here every time we stop in.
April 2024
Very easy to go in and find what you are looking for. Plus they have wonderful customer service , I usually receive help from a wonderful young lady named Kamaria who is very well mannered and patient with me. Also there is always new things to find in the store!!