“I am gravely ill and independent health has always been fair. They don’t approve everything but are willing to help you when needed. One example is them pre authorizing my pain medication indefinitely or there coverage of the Cleveland clinic in network so I can receive the best care.”
“My customer service call with Landona was exceptional. She was polite , courteous, and knew the products well. She even gave me information on my insurance I did not know. For instance, I did not know I had OTC coverage and will be able to use it by the end of the year. Thank you, Landona!!!”
“We had some questions about our new plan with Univera and we were taken care of by LaTico Veasey. She was SO helpful and patient with us seniors! There were things we did not understand when we originally signed up for Univera and she walked us through everything and we were very satisfied with her knowledge.”