Independent Health

Health Insurance
Hours: Independent Health is a health insurance provider known for its fairness and helpfulness. The company is willing to assist members when needed, such as pre-authorizing medications and covering in-network care at facilities like the Cleveland Clinic. Customer service experiences vary; some members have praised representatives for their kindness, patience, and thorough explanations, which have made navigating the system easier. One member appreciated a representative named Stacy who took the time to answer questions and explain details clearly. Another member highlighted the excellent support from a staff member named Jasmine, who handled all services for a son's extensive surgery with patience and a positive attitude. However, there are concerns about unexpected bills, like additional charges after a routine diabetic foot exam, which some members feel should be better communicated. Overall, members find Independent Health to be a helpful and caring company, with dedicated staff making a positive difference in their healthcare experience.

• 0.22 miles

  

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1. Buffalo, New York