Jackson Hewitt Tax Service receives positive feedback for its knowledgeable and friendly staff, who provide professional service and educate clients about their taxes. Many customers have returned for multiple years, appreciating the quick service and attention to detail. Sheila and Sean have been highlighted for their honesty and ability to maximize refunds, while Linda received praise for her professionalism. However, there are concerns about high fees, as one customer noted a significant charge relative to a modest refund. Overall, Jackson Hewitt is recognized for its customer service, but potential clients should be aware of the costs involved.
I’ve been to plenty different tax prep companies and never understood what I am doing. Sheila at Jackson Hewitt has prepared my taxes the last 3yrs and not only is she the most honest and sweet person, she educates me on my taxes. I will never go to another tax prep company!
March 2025
Sheila waters is great she gives amazing service will always come back
February 2025
Got my taxes done last night and I was in and out under 30 minutes! Total professional service! This is my 2nd year having JH do my taxes and I’m looking forward to filing with them next year!
