Jackson Hewitt Tax Service is a place where customers appreciate the thorough and polite staff. Many return annually for their refunds, finding the process quick and efficient, often taking less than 15 minutes. The office is clean and comfortable, and the staff is friendly and knowledgeable. Customers have praised specific employees for being helpful, fast, and professional. However, some find the price for filing to be high, especially for low-income families, with costs around $600. Despite occasional appointment issues, overall, clients are pleased with the service and trust the staff for their tax needs.
I never had any problems with my tax filing with Jackson Hewitt
February 2026
I would like to add that we have always had excellent customer service with Latonya/Cheektowaga Jackson Hewitt for several years. Her knowledge, reliability and expertise has always been outstanding! That’s what keep us coming! Thank you, Latonya!
February 2026
I had an appointment and my representative was quick and thorough
